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Product Excellence Guarantee

Every product you buy from us must be free of defects or you may return it immediately for credit or replacement.

All jewelry items are covered by a 3-month manufacturer’s warranty, which covers defective parts experienced under normal wear and the labor required to repair them.

The warranty is valid only in the USA.

What the warranty does not cover:

Please be aware that our 3-month warranty only covers manufacturer’s defects. It does not cover the following:

Repairs While Under Warranty

Please email us at warranty@phenomenalimage.com for instructions on how to send us your item under warranty for repair.

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